National Day Holiday Notice: Submit Inquiries in Advance for Timely Handling
As China's National Day & Mid-Autumn Festival holiday approaches, we bring our best greetings and best wishes to you and your team. To allow our staff to recharge and prepare for more efficient collaboration ahead, we are pleased to inform you of our holiday schedule:
Holiday Period: October 1st – October 8th (8 consecutive days)
Resume Date: Normal business operations will restart on Thursday, October 9th.
Important Reminder: Prioritize Your Inquiries by September 30th
We understand you may have ongoing needs related to our premium household goods-whether it's bulk pricing for Household Silicone products, updates on Silicone Kitchen Tool Set, customization details for Teapot With Cup Set, or material specifications for Kitchen Textile collections.
To ensure your requests are handled thoroughly and without delay, we kindly ask you to submit any inquiries, quotes, or order-related needs in advance-preferably by September 30th. This timeline allows our team to review, verify, and respond to your requests completely before the holiday, giving you clear feedback to plan your planning enquiries and orders.
For enquiries submitted during the holiday (October 1st–8th), our team will prioritize them as the first task upon returning to work on October 9th. While we aim to follow up quickly post-holiday, advance submission remains the most reliable way to avoid disruptions to your plans.
How to Submit Your Requests
For pre-holiday submissions, please use our regular contact channels for efficiency:
Email: manufacturing@decocraft-product.com (we respond to all workday emails within 24 hours)
WeChat for Business: please scan the QR code and add us. (please note your company name and inquiry type in the friend request)
Post-Holiday Follow-Up
Please be advised that processes like sample shipping, order payment confirmation, and production schedule adjustments will resume on October 9th. If you have plans related to these tasks, sharing your requirements in advance helps us prearrange necessary preparations-speeding up the process once we're back.
We truly value our partnership and strive to minimize any impact on your business during our holiday period. Your understanding and advance planning will help us maintain the high-quality service you expect.
Wishing you a smooth and productive season ahead. We look forward to continuing our cooperation on premium household goods when we resume operations on October 9th!
